Frequently Asked Questions

Find answers to common questions about our products, shipping, and policies.

Orders & Shipping

Returns & Exchanges

Account & Payment

Fragrance Advice

Orders & Shipping

How long does shipping take?

Do you offer free shipping?

Can I track my order?

Products

Are all your fragrances authentic?

How should I store my perfume?

What size should I buy?

Returns & Exchanges

What is your return policy?

Can I exchange a fragrance if I don't like it?

Account & Payment

What payment methods do you accept?

Is my payment information secure?

Fragrance Advice

How can I find my perfect scent?

How long does perfume last?

Still have questions?

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